Tickets Departure
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  BOOKING ONLINE
 
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Confirmation
   
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When you reach the Confirmation page, this means that your online booking has been successful.
In this page, you will find a complete summary of your trip, price, ticket delivery and payment type.
 
A summary of this information will also be sent to the email you have previously provided. At the bottom
of the page, you will find a button to print the whole page.
 
Simply follow the red numbers to find out more about each option in this page.
 
Booking reference
This is the code that tells you that your trip has been successfuly finished and your reservation has
been created in TAP’s system. You should make a note of this reference, as you can use it before or
when travelling, if you ever need to contact TAP about your reservation.
 
Passengers
  1. In this column, the name of either the Adult passengers, Youths, Seniors or Residents will be
displayed.
  2. In this column, the names of the Children (passengers between the age of 2 and 11 inclusive)
travelling will be displayed.
  3. In this column, the names of the Infants (babies between 0 and 23 months old) travelling will
be displayed.
 
Your itinerary
  1. Column for cities of departure, and respective airport
  2. Column for cities of arrival, and respective airport
  3. Day and time of departure
  4. Day and time of arrival
  5. Flight Number
If the flight is operated by another airline, the indication “(codeshare)” will be displayed below.
Click on it to find out more about this flight.
  6. Cabin you will be travelling in
It can be Economy or Top Executive.
 
Price breakdown
  1. Number of passengers of each type of passenger
Passengers types are: Adults, Children, Infants, Seniors, Youths and Residents
  2. Fare without any taxes, per person, for each type of passenger
  3. All fees and surcharges, per person, for each type of passenger
Includes Airport taxes and Fuel surcharge, Security surcharge and Ticket Service Fee where applicable
  4. Total amount for all passengers of each type
  5. Total price of the trip for all passengers (including Fares and all fees and surcharges)
     
 
NOTE: The amount to be debited may be subject to currency exchange rates.
 
Fare Conditions
   
 
NOTE: It is indispensable that you are completely aware of the conditions of the fares you have
purchased.
  1. Summary of some of the most relevant conditions of the fare you have purchased
It doesn’t make it indispensable to read the full Fare Conditions
  2. Click the “Read the full Fare Conditions” to have access to the text with all the conditions of the
fare you have purchased
This text will open in a new window
  3. Click to have access to the complete Terms and Conditions of Carriage
This text will open in a new window
 
Ticket Delivery
Here you will find a summary of your ticket delivery method. It will be one of the following, depending on route and departure dates:
 
E-Ticket: Your flight coupons are now stored in TAP’s Database, therefore there is no paper ticket issued nor needed. Simply go straight to the Check-in, with your identification documents, to pick up your boarding pass.
Ticket By Mail: Paper tickets will be issued. You will confortably receive them at the address you have previously provided for this.
Pick-up: You should pick-up your tickets at a TAP Ticket Office or a General Sales Agent. You must collect them until 72 hours after finishing your online booking, otherwise your booking will be
automatically cancelled.
 
Payment Options
Here you will find a summary of your type of payment. It will be one of the following, depending
on route and departure dates:
 
Credit Card
  1. Name of the holder of the card, as you have provided
  2. Type of the card you have used for payment
  3. Payment reference
 
ATM
  1. Company, Reference and Amount are the information to enter when paying through an ATM
machine. Only for portuguese cards Visa, Visa Electron, Master Card and Maestro, in Portugal.
  2. Please be aware of the time limit indicated on the right of the page. If no payment is made within
this deadline, your reservation will be cancelled automatically.
 
Print this page
  1. If you wish to print the confirmation page, simply click the button “print this page”. However, an
email with a summary of this page is automatically sent to the email address you have previously
provided, without having to click any button.